They charged us six hundred some dollars on my husband's card for the "cost" of the equipment when we were late on monthly payment and they initiated canceling service. We got the service back and asked for our money back. They said it would take a few weeks. We said why when they were able to charge our card right away? Why couldn't they credit it back just as fast? They said they would send the refund by check. So we waited and waited. Nothing. We called their useless customer service and were repeatedly lied to. They... read full review »