some how verizon keeps downloading, at a price, the internet security suite to my personal computer..with a notice to install the download, which was never ordered...when i tryed to talk to someone with a heartbeat, i was told my call would be answered in the order in which it was placed.. after 45 min. i was disconected.. i tryed for 3 yes 3 hours to get through.. great service huh..to get through to a live person i had to tell them i had a phone problem, ans she patched me to a person that told me not to worry they would take care of thi... read full review »