On October 27, I paid Digital River (through reg.net) for a license for the FileWare product called FtpSync. I immediately received a confirmation that the payment was received and that I would receive another email with the product license key from the vendor, FileWare. I never received anything from FileWare. I sent two emails to FileWare's support address with no response, so on Nov 11 I contacted Digital River and spoke with a support representative. He said he would send an email to the vendor. The trouble ticket number i... read full review »

I submitted an order. About a month later someone called me and told me about a significant backlog of orders and it would take a while for my order to be processed. About a month after that, someone called me and told me that my order was sent to the wrong address and I was likely to receive someone else's order. That never happened. I called and left a message. No response. I called a week later. Mailbox was full. I sent at least three emails to customer service. No response. Today I see their website is down. My credit card was charged. read full review »