Be careful about talking to them for "Checking to see what they can do for you..." An employee called and asked which loan on my credit report was for my auto. I asked him if he pulled my credit. he said yes. I told that son-of-a-bitch I did not authorize him to pull my credit and requested his supervisor. (Thad) He said he was going to look into it. I called Trans Union to determine which kind of inquiry they did. Trans Union said it was a "Hard" inquiry which affects my score. I'm in the process of removing this inquiry. BE CAUTIOUS!!! read full review »