I purchased my car in 2005 and the lien holder being Citi Financial Auto. At first everything was good because I paid my payments on time until last year. I lost my job after being employed for 6 1/2 years and was drawing unemployment until I could find another job. Still making my payments on time until October of last year when my hours were cut. After calling the CS department (which you stay on the phone forever) I was told I had to speak to my account manager. My account manager would never return my calls and when she did call back, she... read full review »