The response to my stolen ipod was that it is not covered under their policy. When I called they said I could always try taking them to court. The specifics below: On June 20, 2009 I arrived at the airport in Los Cabos to take Continental flight 1453 to Houston. When I arrived at the Continental check in desk, the agent asked to check my bags. I set my 2 bags on the table and the agent inspected the bags, zipped them back up and then handed them to another agent who was standing behind her. The agent took my bags and walked me to the... read full review »