June 30, 2009, we received a hand addressed letter with no return address with a Canadian postmark. Enclosed with a letter was a cashier's check in the amount of $4, 965.00 and a 'customer service evalutaion tool' (a simple check box form to rate customer service on a scale of poor to excellent). The letter was identified as Retail Information Inc., 801 Valley Avenue, Valley City, ND 58072. The letter had stated that we were selected to be a 'secret customer' and that 'all fees have been waived.' There... read full review »