Thanks for the helpful phone numbers from other users. 866-951-1393 is the right number. 866-949-0138 didn't do me much good. When calling -1393 I was able to get someone to cancel my account, and received a cancellation code in the format: MMDDYY-??????? where MM/DD/YY = today's date, 070909 (7/9/09). I then called back and got a second person to lookup my account and read me the cancellation number in their records to be sure I wasn't getting a fake number. Now, when I tried to exercise the refund policy in the term... read full review »