07/09/2009 From: Zenobia Decsripin Dear Customer Svs Baggage Dept, Thank you for your prompt and recent response to my prior correspondence to your office. The information you have requested is located below for your conveyance and action. Please keep in mind not, only was ticket changed but taken away from me, and I was given a new one without my original receipt itemization / customer copy. Which is the Customer Sales Copy Receipt of all the departures thus Arrivals combined for the Customer only, not the Merchant copy?... read full review »