Since my first shipment in February 2009 I have been calling to cancel the not authorized auto ship they put me on. Each time the customer service states they will cancel but do not. They do not listen to what you are saying they just keep repeating their canned speach. I have resorted to having to go to the card company to file fraud charges and try and get my money back. So far they have charged $335.20 on my card non autorized which I need to get back. I have learned an important lesson do not order anything on line no matter if you think it is ligitment because it was on Opra's show!!! read full review »