Ordered product on a 14-day trail period. Was billed full price for the product before I received it. Has spoken to three different customer service reps in attempting to get my refund only to be told that it was being processed each time. They acknowleged receiving the returned product which I had to send back via "Delivery Confirmation" USPS service at an additional cost. Now when you call the number you are told that no one is available. TRULY A RIP OFF. read full review »