I purchased a complete living room set of furniture from Levitz along with a 7 year protection plan for that furniture through Stainsafe. a few years later we had to file a claim with Stainsafe. It was impossible to talk to a representative we had to do everything through e-mail and postal mail we did get one response from them saying they would only honor partial warranty coverage and pay us 1/2 of the price they really owed needless to say 1 year after the original claim was filed we still have not received payment cannot speak to a... read full review »