I have worked at ULTA for almost 3 years now. I quickly worked my way up from just a stock girl to Operations/Assistant Manager. I deal with customers complaints everyday and each one is different. I would like to share with you some of our most common complaints and give explanations, and hopefully help you find some resolution. 1.) $3.50 of $10 or more purchase coupon This coupon excludes "prestige cosmetics" which includes the entire Prestige dpartment in our store. This department includes Bare Minerals(Bare Escentual... read full review »