I signed up for Direct TV in early May 2009. I was promised a rebate of $21 a month for the first year. The installer did tell me that I had to go online to sign up for it, something I wasn't told when I originally signed up. Following his advice I went online, signed up, only to be told by the website that at this time no rebate was available to me. I called Direct TV, explained the problem and the customer service representative assured me he had taken care of the problem and it was resolved. Three months into the bill... read full review »