Order # 1739412-11-16-08 ordered 10 day free trial - was charged before I even recvd product- I tried to cancel via phone messg 11-21-08- ;12-01-09 rcvd shipment on 12-9-08- requested cancellation again via phone messg-still have not rcvd confirmation - I have been charged again on 12-22-08 no order rcvd- 38.95 and for fit fac.com for another 29.95- which I guess is part of them also- req cancellation via email per their req on 12-31-09- Still no confirmation this has been done- re emailed both today 01-05-09- they say they cahrge you... read full review »