rezex states in their guarantee that should you feel for any reason that rezex is not right for you, they will gladly provide a solution for the customer to return the product. They start counting the days from the date of your original request . They charge your credit card 15 days later but do not ship the new product for 10 more days . Therefore 25 days elapse before you realize an additional $75.94 charge to your credit card. They do not answer their phone or respond to e=mail for 10 days. All they want is your money. phila. pa. read full review »