Dillard’s Investor’s Relations by email, Saturday, 07.11.2009 Regarding: 7800 W Arrowhead Towne Center Glendale, AZ 85308 623-979-1128 Today, Saturday, 07.11.09, I experienced extremely poor resolution for a transaction that resulted in lost revenue and consumer confidence for Dillard's. At your Arrowhead Mall, Glendale, AZ location, I attempted to purchase a set of Oneida flatware, regularly priced $149, with 33% off, sale price around $99. I had great service with Monica. She escorted me to the register, asked... read full review »