I did the trial as well, and was sent 4 shipments within a month's time. Each shipment was debited on my account at $38.95 each time. I called and followed their directions and shipped two bags back to them (this cost me an additional $10) and I refused another shipment. They received the returned shipment that I sent on May 11, 2009. I called, gave them the tracking number and they confirmed receipt. It is now July 13, 2009 and I have still NOT received the refund that I was promised. I keep getting the same old answer...It... read full review »