I ordered a 52" LCD tv and received it broken. I refused the shipment and talked to the manager Henry. He attempted to get me to pay for new insurance on the replacement tv. What a scam. I refused and he finally shipped me a new tv. Guess what...smaller sized tv. I refused that and the fun begins. After being jerked around on the phone and promised a phone call back on friday, I had to call Henry on monday to talk about cancelling my order and getting a refund. He tells me it will take 6-8 weeks because they have to submit a claim on my... read full review »