I had ordered a mothers day gift sample pack. No problem until I got my order. It was not what I ordered. No big deal right? WRONG, The customer svc rep on the phone told me it is what I ordered and tough luck, if I wanted to change it out I would have to pay for shipping both ways. I told them to cancel as when I was told to do by phone by email after I had tried to cancel by email. I know most people would say maybe I made a mistake, The only problem is my mom has grind ed her coffee since before I was born. Any way they sent me another... read full review »