In January 2009 I purchased a pool/spa lift for my quadriplegic husband for $5653. I ordered by phone through Planet Mobility and told it would be delivered in 3-6 weeks. After 4 weeks I called to check on the order and was told that there was a delay with the manufacturer and it would be delivered within 2 weeks. Called again and again told it was the manufacturer causing the delay. A couple weeks later I was told that the manufacturer wasn't returning their calls anymore and they were working on it. Finally I said I just wanted my money... read full review »