The TV failed after 2 years due to a faulty board that HP knew about. When we first called in March of 2009, we were told that HP had fixed the problem for no charge until Dec 2008. However, you had to know about the faulty board. They claimed that they posted it on their website. However, we had no reason to suspect there was a problem and go to their website. My point to them was that they had my info from the warranty card that I filled out when I bought the tv and they could have notified me by phone, mail or email. I tried elevating... read full review »