I purchased an extended warranty from Heritage TPA, Inc. in Lincoln, Nebraska with a guaranteed refund in five years if the policy was not used. Despite filing the proper paper work on time through certified mail, I failed to receive my refund after not using the policy. The phone number listed on the policy connected me with a company called Dimension Services Inc., who claimed that they process the claims for Heritage but that they could give me no further information on how to inquire on the status of my claim or how to contact Heritage... read full review »