I use my laptop for work while in travel, and at such times my wife's desktop becomes the computer with primary link to the local Verizon wireless module. A few weeks ago, after returning from business travel, I re-established our home network but found that my own laptop wouldn't connect to the network, after trying numerous re-connects and re-starts. I called up Geek Squad (their blanket 1-800 number) and signed up for the phone assistance ($ 79). Because the phone connection dropped off twice, I needed to go through... read full review »