I'd like to tell you a story about a work at home professional who lost a contract because of: 1) Poor billing practices, 2) Ineffective customer service reps, and 3) Incapable programmers/technicians. Three months ago, I chose Frontier because I work at home and needed a reliable land line. After weeks of rescheduling appointments, their technical group was finally able to port my existing number and activate my phone line. At the time, customer service reps blamed my existing provider for the issues, and I believed... read full review »