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USER REVIEWS (brendawulf)

HP 42" Plasma TV
Brenda Wulf-El-Sayed July 14, 2009
The HP 42" plasma TV went black but you could still hear sound. I called HP Technical folks and was informed that they found bad y sustain boards and depending on the serial number it would be replaced. When I gave them my serial number they said it was not on the list. Then they informed me for $629.00 they would take 3 attempts to fix the TV and if they couldn't, they would return $300.00. The Technical person assured me it was the y sustain board. HP is ignoring this problem and not notifiying people who bought the TV's that the y sustain board breaks only after 2 years or so. http://www.HPplasmaLAWSUIT.info read full review »
Filled under: Entertainment Location: United States

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