After hearing their ad on the radio, I began a loan modification in good faith. This was March of 09. It is now July of 09 and despite faxing numerous times, the same items, and enduring less than satisfactory customer care, (run arounds, no return calls, no return e mails) and sometimes a downright mean spirited tone of voice when I had the "nerve" to question progress) I find that they are no longer taking calls, ... recording says, the office is closed. Every extension that I have tried says the voice mailbox is full. I need help... read full review »