We had U-verse cable and internet service for about three months. After many service quality issues and several at-home visits by AT&T repair persons, we decided to cancel U-verse service in March 09. AT&T instructed us to return their equipment (gateway and receivers) via a UPS Store. We did so and within a month received a billing credit. Then, about two months later we received a bill for about $600 from AT&T claiming we did not return the equipment. Fortunately we did keep a tracking number that was provided by the UPS... read full review »