It is almost a relief to see that we are not alone in experiencing the unprofessional and inconsistent work at CitiMortgage. We filed for a loan in April, and any feedback of information needed was given us when we called them. NEVER have we received any documentation after the initial Loan Application was sent to us in April with many errors that needed correcting. We have spoken with many phone operators, who are doing their jobs nicely. They apologize for incompetence that is not theirs, and vow to get to the bottom of the problem... read full review »