Last week I scheduled an appointment with Sears repair services for maintenance on my washer and dryer. I had purchased an extended warranty and with that comes the yearly maintenance. I was asked when I would like my appointment and I chose between 8-12 noon. Great! I can plan the rest of my day. Imagine my surprise and frustration when the repairman calls and tells me he will be at my home between 2 and 4 p.m. When I pointed out that my appointment was between 8 and 12, I was told that he had other appointments and I was going to be... read full review »