I have been in the IT sector for over 30 years including support and I can only add to the numerous complaints regarding HP support. Having suffered terrible support for years from other suppliers - don't talk to me about Dell! - I was very happy with the support I received from HP when I got a laptop about 5 years ago. For a start it was from people I could understand in the UK and Ireland - not the terrible english you get from the sub-continent. These were technically competent, helpful staff who actually knew a thing or two and... read full review »