I purchased laptop for my daughter for Christmas. Mousepad did'nt work. Searched online for possible solution to problem. Spent a great deal of time researching issue and found multiple posts indicating this was known problem with this particular mousepad and that it couldn't be fixed. Brought it to the PC Richard store in Edison and told them about problem. They said they would send it out for service to determine if it could be fixed. I explained this was a brand new laptop out of the box and my daughter needed right away. Manager... read full review »