This is the email that I sent the company after speaking with a rude customer service agent: Dear Sir or Madam: I am writing you this email due to the unethical business practices that your company engages. When I went on to your website to order the grants CD, I was under the impression that I was ONLY ordering the CD for the cost of shipping ($1.95). I was unaware that I would be enrolled and charged for services that I did not wish to have. I have been charged $39.95 from your company. When I called to get the money refunded and... read full review »