We bought this HP PL4260N TV on September 3, 2006 at a Best Buy in Denton, Texas. On Tuesday, July 14th, 2009, my Son, Casey, heard a pop and the screen went black. He could still hear the audio. I immediately searched the internet for any solutions. After doing that for a couple of hours, I called HP Case mgmt from a number I found on a forum, 877-917-4380 Ext 79 and talked to Tera and said that this was the last step, there was nothing he could do and when I asked to talk to his supervisor, he said that his supervisor doesn't take any... read full review »