I've attempted for FIFTY-THREE minutes to call this store. I've tried numerous departments and even called Sears Customer Service in other locations for help. Very sad in today's failing economic climate. I myself own two business and if any of my employees performed to this substandard level on even one ocassion, they would no longer be employed by me. You have every reason to be concerned!! Finally, I called Sears National Customer relations. The gentleman was very polite and professional. He put me on hold... read full review »