I reluctantly dealt with this business because it was at the time the only placed to get a particular New Balance shoe. They had me pay $35 for a so called lifetime VIP membership, promising me UPS shipping and discounted "VIP" pricing. Then they renegged on the UPS shipping, claiming no knowledge of the previous terms, then they added a new chicken-X&o$# $1.99 VIP charge. I went along with it, and they billed me the full non-VIP price, and did not deduct the $10 online coupon. The VISA charge was $33 higher than the total on the order confirmation. Stay away, you can now buy the same New Balance shoes elsewhere online. read full review »