Att is so useless it is unreal. I am a 10+ year customer - who needs a new phone. So after paying 15K plus over that time - I really would like to get a bberry bold. Costs 300 bucks - I figure - why not see if they care to keep me as a customer. Talked to a rep who offered to cancel my service when I explained I thought they might want to help me out with the pricing of the unit and I was unhappy. I wrote 2 e-mails which either the person reading them does not actually read the content - or perhaps are system generated responses. Try another provider - I will. read full review »