My story is much the same as many people here. I saw the endorsements and figured I'd do the discounted trial of the product. It didn't do what I wanted, so I sent it back. Several weeks later I received more of their product, so this time I returned it and got a proof of delivery receipt, which I still have. I figured problem solved. Imagine my surprise when I returned from a 4-week trip to find more Akai berry and another charge for $83.80. After several phone calls and a long email correspondence, which I still have and have sent... read full review »