I received my Leather Sofa Set and i expected the chair to be reclining because that's what they showed when i placed my order. I called the Store 5 Times and I could not speak to the Sales Person. Then I called Toll free Customer Service. They said someone will get in Touch with you ASAP. It's almost 2 weeks and heard from anyone yet !! Don't waste your time and money buying at Raymour. read full review »