I have had the following problems with this item; malfunctioning product; does not change phone number; I do not have a real phone number in which I can talk to a live person and report these problems; ask for help and ask for an exchange in product since mine is malfunctioning a lot. Sometimes it doesn't work at all. They have on line chat people that the type in area to text them doesn't work. So how I am I suppose to get any!!! Help!!! This business seems like a big rip off to me! I can't return the item; I can't... read full review »