Received statement one month way over the average bill - over $1000. Called to find out they want me to pay. After many phone calls later, only to find out they are charging ME for one of THEIR employees mistakes. They installed a new gas meter on my condo and the service rep never programmed it correctly. So, after almost 3 years of receiving and paying my statements, they decided to back-bill me the gas that was used, but was never programmed through the meter. Now, I am moving and they will not open a new account, because I refused to pay... read full review »