USER REVIEWS (MsScarlett)
Royal Carribean Cruise Lines
Writing this to help other people. When I booked my cruise, RCCL customer service department failed to tell me that if the cruise you book drops in price $$$-you can call before you sail and get the difference refunded. I found this out after I sailed and returned home. I called them and they said yes its true, but now that you have sailed we can't refund your money. I asked them why not, they just charged my credit card over $500 for my onboard purchases? So they had the information to credit my $600 but basically told me to bad so sad... read full review »
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