I would really love to commend on the airline's proactiveness in helping me wash my luggage bag. Kudos! I never realised my luggage was that dirty that it needed washing. Imagine my SURPRISE when i picked my luggage from the pickup area. It was DRIPPING wet. My gosh. When i opened my bag, gosh, they must have decided my belongings inside needed some washing as well. tsk tsk tsk... So i dropped an enquiry online asking, if they used detergent along with it when they do the washing. Mind you they said it will take 3 working day... read full review »