Had home office phone and DSL for 3+ years with AT&T... was not getting much use out of the office telephone (have cellular) and decided to change to "dry" DSL. Big mistake. Their website help was useless - lots of dead links (seemed to be any link that was related to canceling service, or contacting support was a dead end - should have been a tip off) so I called them directly. The person in the ordering department seemed to be knowledgeable, and was able to explain the process - they would cancel my existing service the following... read full review »