USER REVIEWS (SherylA )

55 reviews

ASC

SherylA January 17, 2010

Hello all, This is a copy of a message I sent to someone having problems with ASC/ Wells Fargo. Hopefully, it will also help some of you: First of all, I am so sorry you are having to deal with this. It is hard enough to have these financial problems without having to put up with unnecessary hurdles. Hopefully, I can help. I don't think your state that you live in has much to do with it. It is basically finding the right person to speak with. Avoid any customer service reps or loss mitigation reps!! For whatever reason, you will... read full review »

Filled under: Business & Finances Location: United States

4 reviews

ASC Wells Fargo

SherylA July 22, 2009

After months of ridiculous customer service, we contacted the office of the PRESIDENT of ASC/WF. I was AMAZED that the very first call was a success. As frustrating as my calls to the regular 800 number had been, the one call to this office was incredible. Yes, we have had to follow their guidelines (like making 3 payments in a row which were about $200.00 less than our regular payments) and we just received our final modification papers. Our loan is now at 5% and our payment is almost $300.00 less for the next five years. No paying extra, no hassle. Please don't give up! Their contact info is 1-866-416-5896. read full review »

Filled under: Business & Finances Location: United States