On December 22, 2008 I renewed my plan and upgraded to Friends n Family. A second phone number was added, ...and the charge was to be 9.95 per month. When I recieved my first bills, the second number was charged $39.95, plus Vcast and Net services for an addtional $25.00 I Paid the 79.95 1400 minute plan charge. An error had occured in the set up of the accounts on Dec 22. The error was "corrected Jan 11, 2009. Yesterday I got a collection notice for 86.05 plus a collection cost of 15.48. I called the ERS COLLECTIONS and was told... read full review »