MY husband reserved a dual-axel trailer from u_Haul and we were advised that we would have it on the date, at the ipckup location of our choice (Houston, BC). The day before we were to pick it up, uHaul called and advised that we would have to drive to Prince Rupert to pick up our trailer and that's all there was to it. Rupert being a 750km round trip). When I pointed out that their guarantee promised that they would have an equaivalent or better vehicle, the CSR at their 800 number, possibly the rudest human on earth next to an... read full review »