I fell behind on mortgage due to hardship and unemployed. Greentree called after a problem incurred with bank not depositing my unemployment check and NCF charge came through. I tried to explain that I had made calls to the bank to try resolve the issue and was in process of getting it taken care of. The customer service rep was rude and yelled at me called me a liar also called my wife stupid. I called the HOPE hotline and a lady there called them while I was on the phone. She was treated in the same manner that I was, but she wouldn't... read full review »