"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Unhappy customer)

Rooms to Go
John Chambers January 6, 2009
Terrible quality furniture. I purchased a top-of-the-line leather sofa and loveseat from them 3 years ago. Within a year, the leather was cracking, even though I took very good care of it. Now, the sofa has so many cracks in it that I have to throw it out. Its just too ugly to look at. The feet, made of a cheap, brittle plastic (rather than solid wood) shattered and exposed nails to my wooden floors. Customer service (after the purchase, of course) was terrible. Sales person was rude and surly. Save yourself the headache and purchase furniture somewhere (ANYWHERE) else. read full review »
Filled under: Home & Garden Location: United States
Rooms to Go
John Chambers January 6, 2009
Do not shop there! They sell overpriced, low quality furniture. I bought a leather sofa and love seat from them 3 years ago. I've taken very good care of both (used the leather conditioner regularly, kept out of direct sunlight), but within a year, the leather was beginning to split and paint was peeling off! Also, the feet are made of a cheap, brittle plastic (rather than solid wood) which cracked and shattered, exposing the nails holding the feet to the bottom of the sofa. This scratched up my wood floors. The service was equally... read full review »
Filled under: Home & Garden Location: United States

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