Been with DirectTV over a year. At first my somewhat sight-impaired wife could not tune TV herself: the remote furnished had such tiny buttons, she couldn't see them properly. The furnished remote turned on their blackbox and our TV simultaneously, a plus; however when I demaned a big-button remote, the one sent didn't do that, causing enough confusion for her that she couldn't use it, and then the so-called big buttons weren't a visual improvement. The other critical fault was in their box, which responded to a button... read full review »